FAQ
Shipping ::
Consultation::
Add-Ons ::
Turnaround ::
If there's a service where your items will have to be shipped, it will be discussed through consultation, text, or email, where I will take your address or P.O. Box, Box, name, and other information needed. If purchasing a piece, you will leave your shipping information when checking out. You will receive updates on expected shipping. The cost of shipping will be included in the final price.
When booking a service, the date that you are initially choosing is the date of your consultation. In the booking process, if asked for information then make sure you provide it and we'll go in depth during consultation. Once we've gone through consultation and you've sent over your remaining balance and signed agreement, the process is started and is non refundable. You can choose to do the consultation through text, video call, or any other communication. Throughout the process we'll communicate regularly regarding the project, there will be some services that require multiple meetings.
Most services include add ons, it's imperative that you add those during your booking process to ensure a smooth process. Also be aware that add ons will alter the turnaround, process, and price of a booking. Final price with add ons will be determined at the end of consultation.
Turnaround time varies depending on the service, most styling services and shopping bundles on average will take about 2-3 weeks (sourcing, ordering, and shipping out) from the day of consultation, where it’s then shipped out. Try booking at least a month ahead of time for important events or campaigns. Expedited services are available for an additional fee. If, for any reason, I need to extend the timeline, I’ll notify you at least one week in advance of your original expected date.
Deposit & fees ::
Service prices will vary, the price you pay during booking is your deposit . For all services, the remaining balance will be due after consultation. . To avoid cancellation of your project, be sure to send in your payment at least 24 hours after consultation.
Most services will require a signed agreement along with your payment, be sured to send that via number or email admin@vanitygodmother.com
If in the occasion we decided during consultation that my services are not right for you, you will receive your deposit back. Deposit and fees are non refundable for no shows, failure to meet on time payments, or once the process is started.
For creative direction and shoot/event styling there is a flat rate and per hour rate. Flat rate fees will be due the day of consultation. Hourly fees will be charged upon whatever time is discussed during consultation and will be due 48 hours before call time.
Travel fees may apply for on-location bookings and will be discussed during consultation. Located in Atlanta, Georgia.
Accepted payment methods:
Credit/Debit, Cash, Zelle, Cash App, Apple Pay, PayPal.
Cash payments will have to be dropped off within 24 hours of the consultation.